Registered manager

You’ll manage a team of care workers and/ or a care service to ensure your organisation provides high-quality care.

What is a registered manager?

Managers are responsible for the level of care their organisation and care workers provide. As a manager, you could work in various social care settings, including:

  • Care homes.
  • Supported living flats.
  • In the community or in local authorities.
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What does the role involve?

Depending on your service and level, your day-to-day might include:

  • Overseeing the running of a care service.
  • Managing staff so they can perform their roles safely and to the best of their ability.
  • Managing budgets and contracts.
  • Making strategic decisions about the future and growth of your care service.
  • Leading on specific projects or clinical areas, for example setting up a new care service.

Skills, experience and qualifications

In this role, it’s important that you have:

  • Strong leadership skills and the ability to motivate others.
  • Good English, numeracy and digital skills.
  • The ability to think strategically.
  • Good project management and organisational skills.
  • Experience working in a social care or health role.

The core qualification for social care managers is the Level 5 Diploma in Leadership and Management for Adult Care. You can only do this qualification when you’re working in a management role.

Training and role progression

As a care manager, you should already have experience of working in health or social care already but it’s sometimes possible to transfer from a different sector.

If you’ve not done so already, we would recommend new care managers undertake the 'Lead to succeed' learning programme, Manager Induction Standards and Level 5 Diploma in Leadership and Management for Adult Care. Allow up to 18-months for the completion of all three processes.

Hear why Averil chose adult social care

Averil chose adult social care as a career because she wanted a job where she could make a difference to people's lives. Find out how she became a registered manager.

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Some imagery and videos were captured prior to the COVID-19 pandemic.